Privacy Policy

MAGZO operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience.

This Privacy Policy explains how MAGZO collects, uses, discloses, and protects personal information when you visit our website, use our services, make a purchase, create an account, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using or accessing MAGZO Official Store, you acknowledge that you have read and understood this Privacy Policy.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person.

Depending on how you interact with MAGZO, where you live, and what services you use, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address.
Order and transaction information, including products you view, add to cart, add to wishlist, purchase, return, exchange, or cancel.
Payment-related information, including payment method, payment confirmation, transaction details, and billing information.
Account information, including username, password, preferences, and account settings.
Communications with us, including information you provide when contacting customer support.
Device information, including device type, browser information, IP address, network connection, and other unique identifiers.
Usage information, including how you interact with, browse, or use our website and services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, contact us, submit a form, or otherwise provide information.
Automatically through the website, including through cookies, pixels, analytics tools, and similar technologies.
From service providers that help us operate the website, process payments, fulfill orders, provide customer support, or improve our services.
From business partners, marketing partners, or other third parties where permitted by applicable law.

How We Use Your Personal Information

MAGZO may use personal information for the following purposes:

Providing and Improving Services

We use your personal information to provide, operate, and improve our website and services, including to:

Process payments and fulfill orders.
Arrange shipping and delivery.
Process returns, exchanges, refunds, or cancellations.
Create, maintain, and manage customer accounts.
Remember your preferences and shopping activity.
Provide customer support.
Confirm custom product details, measurements, order information, or delivery information.
Improve product offerings, website functionality, and customer experience.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including to:

Send promotional emails, offers, or product updates.
Show advertisements for MAGZO products or services.
Recommend products based on your purchases, browsing activity, or items added to cart.

You may opt out of promotional emails at any time by using the unsubscribe option provided in our emails. Even if you opt out of marketing emails, we may still send non-promotional emails related to your orders, account, or customer service requests.

Security and Fraud Prevention

We use personal information to help protect customers, MAGZO, and our website, including to:

Authenticate accounts.
Detect, investigate, or prevent fraudulent, unauthorized, unsafe, or illegal activity.
Protect payment and shopping security.
Secure our website, systems, and services.

Communication with Customers

We use personal information to communicate with you, including to:

Respond to customer service inquiries.
Send order confirmations and shipping updates.
Confirm custom product details.
Notify you of order, delivery, return, refund, or account-related matters.

For custom-made products, MAGZO may contact customers by email to confirm product size, order details, delivery address, or other required information. Please check your email regularly after placing an order, including your inbox, spam folder, and promotions folder.

Legal and Compliance Purposes

We may use personal information to comply with applicable laws, respond to valid legal requests, enforce our terms and policies, resolve disputes, and protect our legal rights.

How We Disclose Personal Information

MAGZO may disclose personal information to third parties for legitimate business purposes, including:

Shopify, which hosts and supports our online store.
Payment processors, banks, and fraud prevention providers.
Shipping carriers, fulfillment partners, and logistics service providers.
Customer support, IT, analytics, cloud storage, and website service providers.
Marketing and advertising partners.
Professional advisors, such as legal, accounting, or compliance service providers.
Government authorities, law enforcement, or other parties where required by applicable law.
Affiliates or related business entities where necessary for business operations.
Third parties involved in a business transaction, such as a merger, acquisition, restructuring, or similar event.

We do not disclose personal information except as described in this Privacy Policy or as permitted or required by applicable law.

Relationship with Shopify

MAGZO Official Store is powered by Shopify.

Shopify provides the platform that enables us to operate our online store and provide services to customers. Personal information submitted through our website may be transmitted to and processed by Shopify and its service providers in order to support store operations, payment processing, checkout, order management, analytics, fraud prevention, and other related services.

Shopify may process personal information in accordance with its own privacy policies and applicable laws. Depending on where you live, you may have certain rights regarding personal information processed by Shopify.

Cookies and Similar Technologies

MAGZO and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to collect information about how visitors use our website.

These technologies may be used to:

Remember preferences and shopping cart information.
Improve website performance and functionality.
Analyze website traffic and customer behavior.
Support marketing, advertising, and product recommendations.
Help detect and prevent fraud or security issues.

You may be able to manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features or shopping functions.

Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, payment services, social media pages, or applications.

MAGZO is not responsible for the privacy practices, security, content, accuracy, or policies of third-party websites or services.

If you access a third-party website or service through MAGZO Official Store, we recommend reviewing that third party’s privacy policy and terms before providing any personal information.

Children’s Privacy

MAGZO Official Store is not intended for children.

We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

Security and Retention of Personal Information

MAGZO takes reasonable measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide services, maintain accounts, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, subject to applicable laws and limitations.

These rights may include:

The right to request access to personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of personal information.
The right to request a copy of your personal information.
The right to request transfer of your personal information, where applicable.
The right to opt out of certain marketing communications.
The right to opt out of certain targeted advertising, sale, or sharing of personal information, where applicable.

To exercise your rights, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising privacy rights available under applicable law.

Rights for Customers in the United Kingdom or European Economic Area

If you reside in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws, including:

The right to object to certain processing of personal information.
The right to request restriction of processing.
The right to withdraw consent where processing is based on consent.
The right to lodge a complaint with your local data protection authority.

If we transfer personal information outside the United Kingdom or European Economic Area, we will rely on recognized transfer mechanisms where required by applicable law.

International Transfers

MAGZO may transfer, store, and process personal information outside the country or region where you live.

When personal information is transferred internationally, we take steps designed to ensure that such transfers comply with applicable data protection laws.

Complaints

If you have questions or complaints about how MAGZO handles personal information, please contact us using the information below.

Depending on where you live, you may also have the right to contact your local data protection authority.

Changes to This Privacy Policy

MAGZO may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.

When we update this Privacy Policy, we will post the revised version on this page and update the “Last updated” date.

Your continued use of MAGZO Official Store after any changes are posted means that you acknowledge the updated Privacy Policy.

Contact Us

For questions about this Privacy Policy, our privacy practices, or your personal information rights, please contact us:

Website: MAGZO Official Store
Email: seller@magzo.com
Phone: +86 13302982941

Business Address:
Beijing Beixisheng Trading Co., Ltd.
No. 2549, 2nd Floor, Commercial Area, Building 1,
Jianxiyuan Zhongli, Haidian District,
Beijing, China 100043

For the purpose of applicable data protection laws, MAGZO is the data controller of your personal information.

Last updated: 2026-06-03