Terms of service

Welcome to MAGZO Official Store. These Terms of Service govern your access to and use of our website, magzo.com, including browsing the website, creating an account, placing an order, purchasing products, and using any related services.

By accessing or using this website, or by placing an order through MAGZO Official Store, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website.

Eligibility

By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have given consent for any minor dependent under your care to use this website.

You may not use our products, website, or services for any illegal or unauthorized purpose.

Account Registration

You may be required to create an account to access certain features or complete certain purchases.

You are responsible for maintaining the confidentiality of your account information, including your login credentials and password.

You agree to provide accurate, current, and complete account information and to update your information when necessary.

MAGZO reserves the right to suspend or terminate accounts if we believe the information provided is inaccurate, misleading, fraudulent, or in violation of these Terms.

Products and Product Information

MAGZO offers magnetic screen doors, mesh products, fabric and cotton products, insulated door curtains, cellular shades, aluminum frame products, and custom-made home improvement products.

We make reasonable efforts to display product images, colors, sizes, materials, descriptions, and specifications as accurately as possible. However, slight differences may occur due to screen settings, lighting, manufacturing batches, product materials, or manual measurement differences.

For custom-made products, customers are responsible for providing accurate measurements, specifications, and order details. MAGZO may contact customers by email to confirm product size, order details, or other required information before production. Please check your email regularly after placing an order, including your inbox, spam folder, and promotions folder.

Failure to respond to confirmation emails in a timely manner may result in production, shipment, or delivery delays.

Pricing and Availability

All prices are listed in USD unless otherwise stated at checkout.

Product prices, shipping fees, promotions, and availability may change without prior notice.

MAGZO reserves the right to modify, update, discontinue, or limit the availability of any product at any time.

If a product is listed at an incorrect price due to a typographical error, system error, technical issue, or incorrect product information, MAGZO reserves the right to refuse or cancel the order. If payment has already been processed, we will issue a refund to the original payment method where applicable.

Orders and Order Acceptance

Placing an order through MAGZO Official Store means that you are making an offer to purchase the selected products.

All orders are subject to review and acceptance by MAGZO.

MAGZO reserves the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Product unavailability
  • Incorrect product or pricing information
  • Suspected fraud or unauthorized activity
  • Incomplete or inaccurate customer information
  • Delivery restrictions based on product type, package size, or destination
  • Failure to respond to required order confirmation emails for custom-made products

If an order is canceled, MAGZO will notify the customer and issue a refund for any eligible amount already paid.

Payment

We accept the payment methods displayed at checkout.

By providing payment information, you confirm that you are authorized to use the selected payment method and that the billing information provided is accurate and complete.

MAGZO may use third-party payment service providers to process payments securely. By completing a purchase, you may also be subject to the terms, conditions, and policies of the applicable payment provider.

Shipping and Delivery

Shipping methods, production time, transit time, delivery areas, shipping fees, remote area surcharges, and customs-related responsibilities are described in our Shipping Policy.

Please review our Shipping Policy carefully before placing an order.

Estimated shipping times refer to transit time only and do not include production time unless otherwise stated.

MAGZO is not responsible for delays caused by customs clearance, weather disruptions, carrier issues, incorrect shipping information, remote area delivery limitations, or other circumstances beyond our reasonable control.

Risk of loss or damage may pass to the customer once the order has been handed over to the carrier, unless otherwise required by applicable law.

Returns, Exchanges, and Refunds

Returns, exchanges, refunds, return shipping costs, restocking fees, non-returnable items, and damaged or incorrect item claims are governed by our Return & Refund Policy.

Please review our Return & Refund Policy carefully before placing an order.

By placing an order, you acknowledge that certain products, including custom-made or personalized products, may not be eligible for return or exchange unless there is a confirmed quality defect or order error caused by MAGZO.

Custom-Made Products

Some MAGZO products are made to order based on customer-provided measurements, specifications, colors, configurations, or other customization details.

Customers are responsible for ensuring that all custom order information is accurate before submitting the order.

If incorrect measurements or specifications are provided by the customer, the product may not be eligible for return, exchange, or refund unless otherwise required by applicable law.

MAGZO may contact customers by email to confirm custom product details before production. If the customer does not respond in a timely manner, production or shipment may be delayed.

Intellectual Property

All content on this website, including text, graphics, logos, product images, product descriptions, designs, icons, videos, software, layout, and other materials, is owned by MAGZO or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, modify, distribute, display, publish, sell, license, or create derivative works from any content on this website without prior written permission from MAGZO.

User-Generated Content

If you submit reviews, comments, photos, videos, feedback, or other content to MAGZO, you grant MAGZO a non-exclusive, royalty-free, worldwide, transferable, and sublicensable right to use, reproduce, modify, publish, display, distribute, and promote such content in connection with our website, marketing, products, and services.

You confirm that any content you submit does not infringe the rights of any third party and is not unlawful, misleading, defamatory, obscene, abusive, or otherwise inappropriate.

MAGZO reserves the right to remove or refuse any user-generated content at our discretion.

Prohibited Uses

You agree not to use this website or our services for any unlawful, abusive, fraudulent, or harmful purpose.

You agree not to:

  • Violate any applicable laws or regulations
  • Submit false, misleading, or inaccurate information
  • Infringe the intellectual property rights of MAGZO or any third party
  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems or customer information
  • Collect, scrape, or track personal information of others without authorization
  • Interfere with the security, functionality, or operation of the website
  • Use the website for spam, phishing, fraudulent activity, or unauthorized commercial purposes

Violation of these terms may result in termination of access to the website or services.

Third-Party Services and Links

Our website may contain links to third-party websites, services, payment processors, shipping providers, or applications.

MAGZO is not responsible for the content, policies, security, accuracy, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

Disclaimer of Warranties

This website and all products and services are provided on an “as is” and “as available” basis, unless otherwise expressly stated.

To the fullest extent permitted by applicable law, MAGZO disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, website availability, and error-free operation.

MAGZO does not guarantee that the website will be uninterrupted, secure, or free from errors, viruses, or other harmful components.

Limitation of Liability

To the fullest extent permitted by applicable law, MAGZO and its directors, employees, affiliates, agents, suppliers, or service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the website, products, or services.

MAGZO’s total liability for any claim related to a product purchase shall not exceed the amount actually paid by the customer for the product giving rise to the claim, unless otherwise required by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless MAGZO, its affiliates, officers, directors, employees, agents, suppliers, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from your violation of these Terms, your misuse of the website, your breach of any law, or your infringement of any third-party rights.

Changes to These Terms

MAGZO reserves the right to update, modify, or replace these Terms of Service at any time.

Any changes will be posted on this page and will become effective upon posting, unless otherwise stated.

Your continued use of the website after any changes are posted means that you accept the updated Terms.

Please review this page periodically.

Contact Us

For questions about these Terms of Service, please contact us:

Website: MAGZO Official Store
Email: seller@magzo.com
Phone: +86 13302982941

Business Address:
Beijing Beixisheng Trading Co., Ltd.
No. 2549, 2nd Floor, Commercial Area, Building 1,
Jianxiyuan Zhongli, Haidian District,
Beijing, China 100043

Last updated: 2026-06-03